Microsoft Word This File Wasnt Uploaded Because the Specific Path
How-do-you-do Ahasub Chowdhury,
Pitiful for the trouble caused by the outcome. Capeesh that you share with us the troubleshooting steps y'all have tried.
From description, the issue happens when the user tries to may changes in SharePoint and personal OneDrive documents from the local OneDrive sync binder on Mac. (If I misunderstand annihilation, experience free to correct me)
The effect may be related to Role enshroud, y'all may let the user effort steps beneath:
1.Firstly shut all Office apps.
ii.Open Finder, press Command+Shift+grand, in the window that opens, enter ~/Library/Containers
in the Containers folder, move these folders to Desktop:
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
iii.Open a document from OneDrive sync binder and edit it to check the issue.
And yous may let the user try following steps and see if effect notwithstanding happens:
1.Click OneDrive cloud icon from top menu on Mac, click Help & Settings.
2.In Office tab, uncheck the option "Utilise Function applications to sync Function files that I open"
three.Try to open a document and make changes, come across if error bulletin appears.
If consequence persists, for troubleshooting, could you please confirm information beneath?
one.If the user goes to SharePoint Online and personal OneDrive Online in browser to edit documents, does issue happen?
2.What is the version of user's OneDrive app? And what is the version of Office app? xvi.46?
iii.Does issue happen when the user edits some specific documents or all documents? (what about editing other Role files? Excel/PowerPoint?)
4.Delight also share a screenshot of the error bulletin. Appreciate your patience and effort.
All-time Regards,
Tina
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Hi Ahasub Chowdhury,
May I know if you have checked the respond? Feel free to post dorsum if y'all demand further help.
Best Regards,
Tina
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This sounds like a timing issue due to a irksome internet connection. How fast is the connection to the internet?
For the latest features: https://insider.office.com/en-us/releasenotes/mac/tedious
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Hi Jim, Nosotros ruled out the internet connection issue every bit information technology occurs when the user is at the office too where we accept at least above 50mbps download and upload speed.
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Hello Ahasub Chowdhury,
Thank you for posting dorsum and letting united states know it's not cyberspace connexion issue.
As the issue is notwithstanding appearing, for further troubleshooting, could you delight share the information I requested in the previous respond? Capeesh your patience and effort.
Best Regards,
Tina
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Howdy Tina,
Apologies for the filibuster in getting back to you. We did remove office cache few days ago unfortunately it didn't assist. It happens randomly with different documents and the user doesn't utilise online portal. Here is how the error message looks similar.
Give thanks yous.
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How-do-you-do Ahasub Chowdhury,
Thank you for sharing the detailed information.
As only 1 user is having the consequence, to check if information technology's an upshot happening in a specific Mac user profile, you lot may let the user effort to switch to another account then log in Mac, so go to cheque if error message withal appears when he opens documents.
Prepare users, guests and groups on Mac
All-time Regards,
Tina
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Howdy Ahasub Chowdhury,
Welcome to postal service dorsum if you take any update.
Thanks,
Tina
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Source: https://answers.microsoft.com/en-us/msoffice/forum/all/upload-failed-this-file-was-not-uploaded-because/e6dfd743-53d3-48a5-a44e-5380067e0ae5
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